Milbet believes gaming should be a source of entertainment — not stress. We want every member to play safely, mindfully, and within their own means. Responsible play isn't just a policy; it's at the heart of everything we do.
Tools and measures we use to ensure responsible play at Milbet
You can set your own maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Set a daily time limit for your gaming sessions in advance. Once the time is up, Milbet will automatically notify you and log you out if needed.
Need a breather? Take a voluntary break ranging from 24 hours to 6 weeks. Logging in or making transactions will not be possible during the break.
If you feel you need a longer break, you can fully deactivate your account for anywhere between 6 months and 5 years. No bonuses or promotions will be sent during this period.
You can set a limit on the maximum amount in BDT you are willing to lose within a given period. Once the limit is reached, gaming stops automatically.
Age is verified at every step, from registration through KYC. No one under 18 can open an account on Milbet.
Responsible gaming means enjoying gaming as a healthy, controlled form of entertainment. At Milbet, we believe that online gaming — when kept within the right boundaries — can be a fun and exciting experience. But when it starts affecting other areas of your life, it's important to take notice.
Milbet's responsible gaming policy is built on three core principles: awareness, control, and support. We encourage every member to stay informed about their gaming habits, provide tools to set personal limits, and guide those who need professional help.
Remember — gaming is entertainment, not a source of income. Every game carries equal chances of winning and losing, and chasing losses by placing bigger bets is never the right decision.
Milbet's commitment: We operate exclusively in licensed and regulated environments, and we place every member's mental wellbeing above business profit.
Gaming addiction develops gradually — and often goes unnoticed. Milbet wants you to recognize the early signs, because the sooner you're aware, the easier it is to address.
If you notice 2 or more of the above signs in yourself, use Milbet's self-exclusion tool right away or speak with our support team.
Ask yourself the following questions regularly. Answer honestly — this is for your own benefit. If most of your answers are "Yes", it may be time to seek help.
Did you spend more than your planned budget on gaming this past week?
After a loss, have you placed larger bets to try to win it back?
Have you had any recent conflicts with family or friends over gaming?
During a gaming session, did you lose track of sleep, meals, or work?
Do you feel irritated or restless when asked to stop gaming?
Does gaming feel more like a compulsion than something you enjoy?
These questions are based on the PGSI (Problem Gambling Severity Index) methodology. If you answer "yes" to more than 3 questions, please get in touch with us.
To promote responsible play at Milbet, we've built a set of practical tools that are accessible directly from your account settings and take effect immediately.
Set your own daily, weekly, and monthly limits. Reducing a limit takes effect immediately; increasing one takes 7 days.
Set your daily gaming time limit. Enjoy auto-notifications and automatic logout when your time is up.
Gaming will automatically stop once you have lost a set amount.
Take a voluntary break for anywhere between 24 hours and 6 weeks, at any time.
Fully close your account for 6 months to 5 years. No promotions will be sent during your break.
View a full breakdown of your bets, wins, losses, and time spent — anytime you need it.
To use these tools, log in to your account and go to "Account Settings > Responsible Gaming". Our support team is always on hand if you need any assistance.
Be mindful that other household members, especially children and teenagers, cannot access gaming platforms. Milbet strictly follows an 18+ policy. Take the steps below to keep your family protected:
Important: Gaming by anyone under 18 is strictly prohibited at Milbet. Any account identified as belonging to a minor is closed immediately and all funds are returned.
You don't have to face a gaming problem alone. Beyond Milbet's own support, various professional organizations in Bangladesh and internationally offer free assistance. We always encourage seeking professional help.
Our responsible gaming team is available 24/7 via live chat to assist with account limits, cooling-off periods, or self-exclusion setup.
An international organization that helps people struggling with gaming addiction recover through peer support. Online meetings are available.
In Bangladesh, the National Institute of Mental Health (NIMH) provides professional counselling for mental health concerns.
An international organization offering counseling and support to individuals and families affected by gaming problems. Available to contact online.
Asking for help is not a sign of weakness — it takes courage. Milbet is always here for you.
Drawing from years of experience at Milbet, here are some simple but effective tips to help keep your gaming enjoyable every time.
Our team is always ready to help with any responsible gaming questions, account limit settings, or self-exclusion support. Our goal is to make your experience safe and enjoyable.
Answers to the most frequently asked questions about responsible gaming
Join Milbet and enjoy safe gaming with our full suite of protection tools. Set your own limits — we'll respect them.